Refunds And Cancellations Policy

90 Day Refund And Replacement And Return Policy: If you are unsatisfied with your product for any reason or have received a damaged or incorrect product, please contact us at one of the below contact channels and we will issue a full refund for the product price paid. Return or get an item replaced within 90 day's of original purchase!

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Correspondence Address: 5110 Blaine Rd. New Plymouth, ID 83655

Contact Email: rodneypolensky@trucktripinnovations.com

Contact Phone: 907 297 9514

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Once your refund or cancellation request is delivered to us, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within thirty (30) business days.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at rodneypolensky@trucktripinnovations.com.

Cancellations: If you'd like to cancel an order, please contact us as soon as possible after placing the order as we typically fulfill all orders within 48 hours of being placed if not sooner. Contact us and we will cancel the order if possible, if not, then you can return the product for a full refund once it arrives. 

To request a refund or cancellation, you may also send your request in writing to: rodneypolensky@trucktripinnovations.com.